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Frequently Asked Questions

The project is scheduled to start in April 2023 and will last through Fall/Winter 2023. The latest construction schedule will be posted here weekly under “News and Updates”.

In the roadway area of Augustina Avenue between Minton Street and Beach 12th Street in Far Rockaway, NY.

This project is a regulator station upgrade, which involves constructing new underground vaults, installing new equipment, new vent poles, new telemetry cabinets and associated infrastructure support to the regulator station.

National Grid is making investments to reinforce the local energy distribution system in this neighborhood to ensure customers receive safe and reliable energy service, especially during heating season. This project will build a more reliable local energy system by reinforcing local underground infrastructure.

Yes. National Grid’s top priority is the safety of its customers, the general public, and its employees and contractors. The professional construction firms we work with also place safety as their top priority.

No. This work will be managed so that service interruption will not be an issue.

Augustina Avenue will be closed to traffic between Minton Street and Beach 12th Street during work hours: Monday – Friday: 7AM – 6PM. Our team is working with the city to ensure the safety of the streets on which our work will take place and mitigate traffic issues to the greatest extent feasible. Detour Signs will be posted on near streets and a traffic flagger will be on-site during construction hours.

No.  As this project will reinforce the existing local distribution system, most of the work will take place within established utility corridors.

While our contractors will make efforts to keep disturbance to a minimum, there will be noise associated with this project. Most of that noise will occur while excavation is underway as contractors use heavy equipment to trench, in addition to noise from trucks backing up or idling.

Please call our line (718-749-9542) or email Box.qnprojects@nationalgrid.com to speak with a member of our outreach team. We also have a dedicated project webpage—ngrid.com/QD11—featuring construction updates with information regarding work locations and timelines.