This project will be located within our station on Willow Avenue & Bay Street.

The work involves excavating, removing, installing, and upgrading existing infrastructure to increase the safety and reliability of our network.

We are making investments to reinforce the local distribution system in your neighborhood to ensure our Staten Island customers receive safe and reliable energy service. This project will build a more reliable local natural energy system by reinforcing local underground infrastructure.

Work hours are Monday through Friday, 7:30 AM to 4 PM, and Saturdays, 8 AM to 4 PM*.

*Please note construction hours are subject to change due to weather and project-specific activities that may require additional time to complete.

Yes. Our top priority is the safety of our customers, the public, employees, and contractors. The professional construction firms we work with also place safety as their top priority. 

No. This work will be managed so that service interruption will not be an issue.

Construction starts in April 2024 and is anticipated to be complete in late-fall 2024.

There will be minimal traffic impacts during construction on Willow Avenue & Bay Street. You can expect an increase in trucks entering and exiting the station.

No. Our work is within our property on Willow Avenue & Bay Street as well as in the public right of way (ROW) in roadway and/or sidewalk areas. Every area we disturb, we will restore back to its original condition or better.

While our contractors will make efforts to keep disturbance to a minimum, there will be noise associated with this project. Most of that noise will occur while excavation is underway as contractors use heavy equipment to trench ahead of the infrastructure work.

Please call our line (718) 749-9542 or email Box.SIprojects@nationalgrid.com to speak with a member of our outreach team. We also have a dedicated project webpage: ngrid.com/cliftongate—featuring construction updates with information regarding work locations and timelines.