Leak Survey Inspections
We are committed to the safe, reliable delivery of natural gas to the customers and communities we serve.
National Grid is required by New York State to perform periodic leak surveys and corrosion inspections on all meters and piping – even those located indoors. These inspections are performed by a licensed National Grid contractor, at no cost to our customers.
To ensure the ongoing reliability and safety of our systems, we conduct Leak Survey Inspections every one to five years, depending on the location of your meter. Each inspection takes approximately 15 minutes.
Leak Survey Inspections are outside inspections of the outside gas meters and associated piping located on and adjacent to your property. The inspector from our trusted vendor RECONN do not need access inside your premise, unless a leak is detected, but will need to walk in your yard, including fenced in areas, depending on the location of your outside meter. We will notify you in advance of our inspectors conducting this inspection on your property – no appointment is required. These inspectors are assigned to a specific area or zone ensuring the integrity of the mains and services delivering has to your home. They will be walking on the streets, from meter to meter at multiple houses and accessing yards.
Any contractor doing work for National Grid is required to carry ID. If someone requesting entry into your home or place of business does not show an ID card, don’t let that person in and call your local law enforcement.
Frequently Asked Questions
The inspector completing the Leak Survey inspection will visually inspect the gas meter and gas lines on and adjacent to your property.
We have contracted with RECONN Utility Services to perform the inspections. No appointment is necessary for the Leak Survey inspections.
The inspection takes approximately 15 minutes.
Our inspectors do not need access inside your premise for the Leak Survey inspection unless a leak is detected.
If you rent your home or business, please contact your landlord or property manager. Call National Grid to update your account with property manager information.
Yes. We are required by New York State to inspect our outside gas lines as well as your gas meter and its piping, even when it is located inside.
No, the inspection is at no charge to you.
Our contractors will notify National Grid immediately if they identify any safety issues, and a National Grid crew will be dispatched to the address. Our contractors will also report any other deficiencies found to National Grid, and National Grid will follow up with the customer.