Electric Demand Response Programs
For commercial customers in upstate New York
Our Electric Demand Response Programs can pay your business to temporarily reduce electric usage on days when the electrical system may exceed acceptable performance levels, typically during warmer months when cooling demands are high. Your participation helps keep electric rates down by decreasing the need for costly infrastructure upgrades and improving overall grid reliability. Simply reduce your electrical usage when requested and your business will be credited for every kWh reduced.
Getting StartedIf you’re ready to get started, you can work with a Curtailment Service Provider (CSP) to find the right demand response program for your business. If you do not currently have a CSP, you can choose one from the list below.
- Auto-Grid: 540-418-7132 or mark.ohrenberger@auto-grid.com
- CPower: 844-996-4743 or NGRID@CPowerEnergyManagement.com
- Enel X (formerly EnerNOC): 888-363-7662 or support.enelx@enel.com
- NRG Energy: 877-711-5453 or Customer_Info@nrg.com
- NuEnergen, LLC: 866-977-0901 x1 or sales@nuenergen.com
- Rodan Energy Solutions: 609-201-2171 or John.Carroll@rodanenergy.com
- Voltus: 413-864-2007 or tkrause@voltus.co
If you are able to reduce by 50 kW or more on your own, you can enroll to the Commercial System Relief Program (CSRP) directly through National Grid by completing the application below. Applications and any questions can be submitted to us via email. Enrollment for the Term- and Auto- DLM programs must be completed through a CSP. More information is below.
Email Us CSRP Application Electric Demand Response Flyer
Customers are also eligible to participate in the NYISO programs.
The following are incentive payments for both the reservation and voluntary payment options for both planned and unplanned events.
Commercial System Relief Program (CSRP)
Customers can participate under the Reservation or Voluntary Payment Options:
The Reservation Payment Option is for customers who agree to provide a certain amount of load reduction during DR events and are paid a certain dollar amount per kW curtailed per month during the summer capability period, regardless of whether a DR event was called or not. Customers under this option are required to participate during all contracted hours and during all test events. Test events will have one-hour duration and will be called during the historic peak window of 3 pm - 7 pm.
The Voluntary Payment Option is for customers who don’t participate in the Reservation Payment Option. In this scenario, customers only receive an incentive per kWh for performance during a demand response event.
- Reservation Payment Option: $2.75/kW/month for the reservation payment + $0.18/kWh for the performance payment for planned events.
- Voluntary Payment Option: $0.16/kWh performance payment for planned event and $0.19/kWh performance payment for unplanned event.
Term- and Auto- DLM
Work with your curtailment service provider (CSP) to determine your participation rate for either of these programs.
- The incentive for the load reduction option: $0.10 per kWh during Term- or Auto-DLM events.
- Incentives for the reservation option: Based upon bid acceptance but may exceed $20 per kW.
- Customers must be a National Grid electric customer in New York State.
- Customers must be served under service classification numbers 1, 1C, 2, 3, 3A, 4, 7, or 12.
- Participants must have a communicating Billing Interval Meter. Please call customer service at 1-800-932-0301 to inquire about obtaining an interval (hourly) meter from National Grid.
- Customers are eligible to participate in both National Grid and NYISO programs – but performance payments may be limited in the case of overlapping events.
- CSRP-specific requirements:
- Customers must enroll by April 1 for a May 1 start and enroll by May 1 for a June 1 start for the capability period.
- Customers can participate through an approved curtailment service provider or must be able to curtail 50kW individually.
- Term- and Auto- DLM-specific requirements:
- Customers must submit their bid with their CSP by February 28, 2025.
- Customers must submit their bid with their CSP by February 28, 2025.
CSRP Program Guidelines Customer Load Procedure Auto- and Term- DLM Proposals
- Events can be planned or unplanned. Planned events will allow customers to be given at least 21 hours of notice prior to a DR event. Unplanned events are called with less than 21 hours of notice or when events are called outside of the contracted hours. Unplanned events are voluntary.
- The capability period is between May 1 and September 30. All events will be called in this timeframe.
- CSRP and Term-DLM events will be called Monday through Friday and will not be called on weekends or holidays.
- Auto-DLM events may be given less than a 21 hour advance notice. Events are called 7 days a week and may be called on holidays. Participants must be able to curtail during the call window specified in their RFP.
Term-DLM and Auto-DLM Program Request for Proposals
Interested aggregators – visit the solicitation page or download our program flyers to learn more about these programs.
Interested customers – contact your CSP.
Other ways we can help your business save:
Keep costs down and sustainability up with our energy-efficiency and sustainability programs for businesses in upstate NY.
Extend your participation to the next season and earn incentives for reducing gas demand during peak times.
Save energy with building envelope improvements including the installation of energy-efficient windows, insulting the roof and walls, adding air sealing