Help for managing energy costs

We understand that higher-than-expected delivery charges on gas bills have been a significant concern. To help ease this burden, we have been working collaboratively with the Massachusetts Department of Public Utilities (DPU) to find ways to help reduce this winter's energy bill impact. Our recent proposal to defer a portion of the residential gas delivery charges for March and April was approved by the DPU.

Here’s how it will work

• Residential gas delivery charges for March and April bills will be reduced by 10%.
• This reduction will be calculated within the Distribution Adjustment line item, which appears in the Delivery Services section of your bill.
• The deferred charges will then be re-applied to your bills without interest during the warmer months when natural gas usage and bills are typically lower.
• At this time, we cannot offer the option to opt out of this program or pay the gas delivery charges in full for March and April.