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Where can we help you today?

Customer Savings Initiative

We understand that circumstances can arise that make it difficult to keep up with your energy bills.  We’re here to help.  Our Customer Savings Initiative includes solutions to help manage your bill, save energy, and access assistance if you need it.

Manage Your Energy Bill

From spreading out your annual energy costs across 12 balanced payments to discounted rates and more time to pay, find the right bill assistance option for you.

The Budget Plan

Energy Affordability Program

More Time to Pay

Shop for a Competitive Supplier

Control Your Energy Use

Controlling your energy use is an effective way to manage costs at any income level. Making small changes with our energy-saving tips can also help you conserve and save.

Easy Energy Saving Tips

Energy Saving Programs

No-cost Home Energy Assessments

Assistance to Pay Your Bill

If you need extra support, we have Payment Assistance Programs that can help—even if you've never qualified before. Our Consumer Advocacy Team is also available for support and guidance.

Grant Programs

Connect with a Consumer Advocate

Help Making Payments

Community Partners

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New York State Energy Bill Credits

In February 2024, Governor Kathy Hochul announced a $200 million energy bill credit for New York State that was included in the Fiscal year 2024 State Budget. This one-time credit will provide some relief on customers' bills.

No action is required to receive the bill credit. The credit will appear on energy bills with a bill message reflecting the one-time New York State Energy Bill Credit in the amount of $19.27.