Customer Savings Initiative
We understand that circumstances can arise that make it difficult to keep up with your energy bills. We’re here to help. Our Customer Savings Initiative includes solutions to help manage your bill, save energy, and access assistance if you need it.
From spreading out your annual energy costs across 12 balanced payments to discounted rates and more time to pay, find the right bill assistance option for you.
Controlling your energy use is an effective way to manage costs at any income level. Making small changes with our energy-saving tips can also help you conserve and save.
New York State Energy Bill Credits
In February 2024, Governor Kathy Hochul announced a $200 million energy bill credit for New York State that was included in the Fiscal year 2024 State Budget. This one-time credit will provide some relief on customers' bills.
No action is required to receive the bill credit. The credit will appear on energy bills with a bill message reflecting the one-time New York State Energy Bill Credit in the amount of $19.27.