Life can be hard, but finding assistance shouldn’t be.

National Grid is here to help with a series of Customer Assistance Events to provide customers with options to manage their energy bills and ways to save money. Meet with assistance program experts and connect with the resources your family needs, all under one roof, all in one day.

Our advocates will be on-site to help you explore options and determine your eligibility for assistance including the following:

• Energy Affordability Program (EAP)
• Payment Plans
• Budget Plan
• Special Protections
  
  

If you receive HEAP, Lifeline Telephone Service Program, SNAP, Medicaid, Veterans Disability or Survivors Pension, Supplemental Security Income (SSI), Federal Public Housing Assistance, Child Health Plus, Utility Guarantee/Direct Vendor Programs, Temporary Assistance for Needy Families (TANF), Safety Net Assistance, or for those living on Tribal Lands – Bureau of Indian Affairs General Assistance, Head Start, Tribal TANF, Food Distribution Program on Indian Reservations please make sure to bring a current year/season’s award letter to enroll in our bill discount for your gas and electric accounts (if you aren’t already enrolled). 

Recurring Events

Upcoming Events:

• Tuesday, December 17 - 10:30 am - 3:30 pm, Camden Life Center - 20 Main St., Camden, NY 13316
• Wednesday, December 18 - 10:00 am - 1:00 pm, Urban Mission, 247 Factory St., Watertown, NY 13601