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Connect to Natural Gas

Before you begin, it’s important to know that there are clean-energy heating alternatives available to support your heating needs, energy costs, and the environment.

Electric heat pumps are a smart alternative to oil, propane, electric resistance or gas for heating and water heating in any new construction or existing/major renovation project in your residential or commercial buildings. Keep your business comfortable all year long with these efficient, environmentally friendly, all-in-one heating and cooling systems.

High-Efficiency Heat Pumps

Keeping your employees, tenants, and visitors warm and comfortable is important. We are ready to help with incentives geared to making it more affordable for commercial and multifamily buildings. 

Get more information

Other MA Energy Rebate Programs

Every business can participate in saving energy and reducing greenhouse gas emissions. The Sponsors of Mass Save offer a variety of incentives, programs, and technical support to help your business start saving.

Learn more at Mass Save®

If you choose to move forward with a gas service request you will need to:

1

Fill out our Electrification Options Acknowledgment Form (pdf) (shown here for illustrative purposes) confirming that you have received information about clean energy heating alternatives and are choosing to move forward with gas.

2

Ensure gas service is available in your location and if the gas line meets the distance requirements from your business. Use our Natural Gas Availability Form to confirm the availability of gas in your area and line proximity to your business. Customers in Acton, Arlington, Brookline, Concord, Lexington, Lincoln, and Newton, please check with your town’s building department before requesting a gas connection. If qualified, we will provide a quote for a service line from your selected meter location to the gas main. If natural gas is not in front of your location, we can provide a quote to extend the main to your building.

3

Apply Online
If you know gas is available on your street, the costs and total gas usage for your equipment, then you can apply online on our Application Portal.  Please call 1-877-MyNGrid (877-696-4743) to be connected with an Account Manager who can assist. You can also review an example of the Commercial Gas Service/Main Agreement and an Account Manager can help you complete it.

Application Portal

Gas Connection News and Updates 2024

For customers in Acton, Arlington, Brookline, Concord, Lexington, Lincoln, and Newton, please be aware that the state's Municipal Fossil Free Building Demonstration Program begins this year. Local bylaws may prohibit the installation of gas service for heat in certain types of new construction and/or major renovations of residential and commercial buildings. Other gas usage may be allowed. Please check with your town's building department before requesting a gas connection. National Grid will request that customers submit a building permit along with their Service Level Agreement form for gas connections in new construction or major renovation projects.  View Gas Connection News.