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Shared Meter Investigation Request

If you are a residential New York tenant and suspect you are being billed on a shared meter, you may use this form to submit your concerns to us or you may call our Shared Metering Unit at 1-800-896-1910.









Please enter a valid value in the format of 999-999-9999



Please enter a valid value in the format of 999-999-9999



*We consider whoever you entered a lease with, or you pay your monthly rent to as your “landlord”. Please be aware that we must notify your landlord of our intent to investigate.