ConnectedSolutions
Connect to a more comfortable future and earn up to $55 using less energy on high-demand days.
During the hottest days of summer and the coldest days of winter, demand for energy goes up–especially at homes or small businesses heating with gas or cooling with central air conditioners. To help you control energy use, reduce carbon emissions and manage costs during these peak times, we’re offering a special incentive through our ConnectedSolutions program. If your smart thermostat is connected to a central gas heating system and/or a central air conditioning system, this program is for you!
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Sign Up for Earn $30 at enrollment plus $20 at the end of each electric season after the second year. Electric season runs May 1 to September 30. |
Sign Up for Earn $25 at enrollment plus $25 at the end of each gas season after the second year. Gas season runs November 1 to March 31. |
Here’s how it works:
Enroll your qualifying smart thermostat* in gas and/or electric ConnectedSolutions programs and get up to $55.
During peak demand days, your thermostat may precondition your space to prepare it for an peak demand event and slightly reduce natural gas use for heating in winter or electricity use for cooling in the summer while ensuring your comfort and safety.
As a thank you for helping curb demand and greenhouse gas emissions, we’ll give you up to $45 in rewards at the end of each season you participate in the program, after the second year.
When you add up the little efforts and all the energy saved from you and neighbors like you, it makes a big difference in your community—and the world.
Qualifying Thermostats
ConnectedSolutions is enabled by smart thermostats connected to a central heating or cooling system. If you don’t have one yet, there are many options for purchasing a participating smart thermostat including the National Grid Marketplace, your local hardware stores, or online retailers.
Check out this list of qualifying thermostats by program to see if yours qualifies:
Electric
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Gas
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Why Demand Response?
During the coldest days of winter homes use more natural gas than usual, putting stress on the system network. Our ConnectedSolutions gas and electric programs offer incentives for automatically reducing your homes energy use these times of peak demand.
Your thermostat may precondition your home, and then automatically adjust the temperature by a couple of degrees during an event. Most events last about three to four hours.
There are typically up to five gas-related events in the winter and 10-15 electric events in the summer.
You are always in control. If an event is inconvenient for you, simply opt out of that event.
FAQs
A natural gas central heating system is a furnace or boiler that heats the entire home through a network of ducts or radiators. An electric central air conditioner is one that serves the entire home through the same duct system. Both central heating and cooling are typically controlled by a thermostat.
Unfortunately, you are not eligible for ConnectedSolutions if you don't have a central system. Explore our website for other ways you can save energy.
Not only you can earn rewards but a smart thermostat can also save up to $180 on your energy costs, year after year. Find qualifying thermostats here
- The National Grid Marketplace
- Our exclusive rebates page on energy-saving gas heating and water heating equipment, including Learning Thermostats.
- Your local hardware store
- Online retailers, like Amazon
For Small Businesses, please call 1-800-332-3333 for information.
Yes. The ConnectedSolutions programs operate independently. If you are a National Grid dual fuel customer and wish to participate in both the gas and electric programs please complete your enrollment for each program separately per instructions above.
No. The winter rewards are created to reduce natural gas demand during the coldest days of the year, whereas the electric program only offers rewards for demand reduction during the summer months.
If you would like to unenroll from electric ConnectedSolutions, please email nationalgridny@energyhub.com.
If you would like to unenroll from gas ConnectedSolutions, please email nationalgridnygas@energyhub.com.
Please include your name, address, and thermostat type (e.g. Honeywell, ecobee, Sensi, etc.) in your email and we will help you to unenroll.
*To qualify, you must have a participating, wi-fi enabled smart thermostat that is connected to a central heating and/or cooling system
**Customers with ecobee thermostats can only enroll in one of the two programs, not both, due to the limitations of the device configuration.