Thermostat Program
Connect to a more comfortable future and earn up to $100 using less energy on high-demand days.
During the hottest days of summer, demand for energy goes up – when homes and small businesses are cooling with central air conditioners. To help you control energy use, reduce carbon emissions and manage costs during these peak times, we’re offering special incentives through our ConnectedSolutions program. If your smart thermostat is connected to a central air conditioning system, this program is for you!
Sign Up for ConnectedSolutions
Earn up to $100 at enrollment and annual rewards for every thermostat connected to a central cooling system at the end of each electric season after the second year.
Electric season runs every summer, June 1 to September 30.
Here’s how it works:
Enroll your qualifying smart thermostat* in ConnectedSolutions get up to $100*.
During summer peak demand days, the enrolled thermostat will precool your space to prepare it for a peak demand event. Then it will slightly readjust the temperature to reduce electric use for the duration of the event while also ensuring your comfort and safety.
As a thank you for helping curb demand and greenhouse gas emissions, we’ll give you up to $200 in rewards at the end of each season you participate in the program.
When you add up the little efforts and all the energy saved from you and neighbors like you, it makes a big difference in your community—and the world.
You will receive an e-gift card within 4 to 6 weeks of enrollment via email and then another one after the end of each electric season and by no later than December 15 of that year. If you do not activate your e-gift card within two weeks of receiving the email, a physical gift card will be mailed to the name and address enrolled in the program.
Qualifying Thermostats
ConnectedSolutions is enabled by smart thermostats connected to a central cooling system. If you don’t have one yet, there are many options for purchasing a participating smart thermostat, including the MassSave Marketplace, your local hardware stores, or online retailers.
Check out this list of qualifying thermostats by program to see if yours qualifies:
- Ecobee
- Emerson Sensi
- Honeywell Home (including Lyric)
- Lux
- Google Nest
- Building36
- Vivint.smartHome
Why Demand Response?
During the coldest days of winter, homes use more natural gas than usual, putting stress on the system network. Our ConnectedSolutions program offers incentives for automatically reducing your home and small business energy use during these times of peak demand.
Your thermostat automatically preconditions your home and then adjusts by a couple of degrees during an event. Most events last about three to four hours.
There are typically 10-15 electric events in the summer.
You are always in control. If an event is inconvenient for you, simply opt out of that event.
Incentives:
You will receive an e-gift card based on your rate within 4 to 6 weeks of enrollment and then another one after the end of each electric season and by no later than December 15 of that year, starting in the second year of participation. If you do not activate your e-gift card within two weeks of receiving the email, a physical gift card will be mailed to the name and address enrolled in the program.
Environmental attributes, or Clean Peak Energy Credits (CPECs), are associated with your participation in ConnectedSolutions events. These are assigned to the Mass Save Sponsors and their partners, which helps the Sponsors meet their legal requirements under the Massachusetts Clean Peak Standard. This has no effect on your participation incentives.
FAQs
An electric central air conditioner is one that cools the entire home through a duct system, and it is typically controlled by a thermostat.
Unfortunately, you are not eligible for ConnectedSolutions if you don't have a central AC system. Explore our website to learn about efficient ways to stay cool and save.
To improve your experience, we are currently upgrading our system. If you would like to unenroll, please email nationalgridne@energyhub.net with your name, address, and thermostat type and we will help you to unenroll.
Not only you can earn rewards but a smart thermostat can also save up to $180 on your energy costs, year after year. Find energy-efficient qualifying thermostats and save with rebates at the MassSave Marketplace or visit
- Your local hardware store
- Online retailers, like Amazon
If you would like to unenroll, please email nationalgridne@energyhub.net with your name, address, and thermostat type (e.g. Honeywell, ecobee, Sensi, etc.) and we will help you to unenroll.
To qualify for ConnectedSolutions incentives you must be an Electric or Dual Fuel customer. The amount of your incentive is determined by your account rate, which is listed under the "Delivery Services" section of your bill. Learn how to read your bill or visit your online account dashboard to learn about your account details.
Rate requirements:
- Regular Residential Incentive (R-1): $50 enrollment/ $20 after each summer
- Low Income (R-2 rate): $100 enrollment/ $20 after each summer.
- Small & Medium-Sized Businesses (G-1 or G-2 rate): $50 enrollment/ $200 after each summer.
*To qualify, you must have a participating, Wi-Fi-enabled smart thermostat that is connected to a central cooling system