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Welcome to our Long Island NY Home site.

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Where can we help you today?

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Report a Gas Emergency

24 hours a day, every day

1-800-490-0045 or 911 

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FAQs

Forgot your password? Looking for a rebate? Find the answers to common questions here.

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Chat with Us

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Get instant support with our Digital Assistant 24/7. Live Chat is available Tuesday-Friday, 12:00pm-5:00pm.

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Understand My Bill

View our new Bill Help section to see explanations of the terms, charges and different sections of our bills.

Also, learn how to download your billing statements and energy usage (pdf).

Help Reading Your Bill
Visit or Mail Us
Search for a nearby payment or customer service center or send your payment by mail:
National Grid P.O. Box 371382 Pittsburgh, PA 15250-7382
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Call Us

Monday-Friday, 8:00am-8:00pm

1-800-930-5003 

Service in English & Español. Hearing/speech impaired customers may call 711.
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