Long Island NY Phone Numbers
A complete list of National Grid phone numbers for customers in Long Island and Rockaway Peninsula.
Gas Emergencies |
1-800-490-0045 or 911 |
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Customer Service |
1-800-930-5003 For the fastest service, please call from the primary phone number on file in your account settings. Also, have your account number on hand before calling, especially if you have more than one service address. Keep in mind that while our phone system will ask you to answer questions verbally, you may also enter in account numbers, credit card numbers, and other digits using your phone key pad. Hearing/speech impaired customers may call 711 and provide the support number above. |
New Service, Gas pipe Installations & Natural Gas Conversions |
1-877-696-4743 |
Claims To report damage to a customer's property. |
1-631-348-4115 |
Start or Stop Service We ask that you kindly give a 24 hours notice. |
1-800-930-5003 |
Meter Upgrade Requests | 1-631-348-6063 |
Dig Safe Note: This is not a National Grid phone number. |
1-800-962-7962 |