To be a Direct Customer, you must have a peak connected load of 1 MW at a single service point. These customers schedule and purchase electricity through the New York Independent Service Operator (NYISO) for their own consumption and not for resale.

There are three steps to become an approved Direct Customer:

Step One:

• Obtain approval from the New York Independent System Operator.
  
  

Step Two:

• Once you are approved by the NYISO, please complete our application form: Customer Request to Become A Direct Customer and Enroll in the Retail Access Program.
  
  

Step Three:

• Email scanned copy of the completed application form to Konica Shandal (Konica.Shandal@NationalGrid.com), with Greg Accardo (Gregory.Accardo@NationalGrid.com) copied.
  
  

Once the above steps are met, we will notify the PSC that you are eligible to participate in our Electric Retail Access program. You will then be issued a User ID and Password for access to our secured area.