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Where can we help you today?

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Emergency Contacts

24 hours a day, every day

Gas emergencies:
Call 1-800-892-2345 or 911

Outages:
Report online or call 1-800-867-5222

Understand My Bill

View our Bill Help section to see explanations of the terms, charges and different sections of our bills.

Help Reading Your Bill
FAQs

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Looking for a rebate?
Find the answers to common questions here.

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Get instant support with our Digital Assistant 24/7. Live Chat is available Tuesday-Friday, 10:30am-5:00pm.

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Visit or Mail Us

Search for a nearby payment or customer service center or send your payment by mail:
National Grid P.O.Box 371376 Pittsburgh, PA 15250-7376

Payment Locations
Call Us

Monday-Friday, 7:00am-7:00pm
1-800-642-4272

Service in English & Español.
Hearing/speech impaired customers may call 711.

Phone Numbers
Contact Forms

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Streetlight Outage

Report Energy Theft

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