Skip to main content Skip to main navigation
Choose a Region

Welcome to our Upstate NY Home site.

We're not sure if this is right. If you confirm where you use our services most, we can tailor our site to your needs.
Note: If you've told us more than once your browser could be blocking cookies. Click to learn more about cookies

Select Your Region

Where can we help you today?

Natural Gas Safety

Natural gas keeps you and your loved ones warm and comfortable. Yet like any other energy source, gas can be hazardous and must be used with caution.

Report an Emergency

If you suspect a gas emergency, report it immediately to 
1-800-892-2345 or 911

Report a Gas Emergency
Carbon Monoxide

Learn what carbon monoxide is, the symptoms of CO poisoning, and how to handle a suspected leak.

Carbon Monoxide
Odor Fade & Purging Operations

Do not rely on your sense of smell alone to detect natural gas.

Odor Fade
Pipes on Your Property

Planning to dig on your property? Have a clogged drain? Learn what to do to prevent accidents.

Pipes on Your Property
Gas Equipment & Appliance Safety

Tips for safely using generators, space heaters and other appliances.

Equipment & Appliance Safety
Our Pipeline Safety Efforts

Pipelines play an important role in our nation’s energy infrastructure. Together, we can safeguard them. 

Pipeline Safety