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Where can we help you today?

1 Important Alert(s)

Notice

Over the extended Memorial Day weekend, from May 22 through May 27, some of our regular services and bill payment options will be temporarily unavailable due to a system update.  As always, we’ll continue to respond to gas and electric emergencies 24 hours a day. Thank you for your patience and understanding.

Help Reading Your Bill

What type of bill do you have?

If you can't find the type of bill below, please use the basic bill as a guideline for how to read your bill. 

I have a basic bill.

Choose this bill if you receive our standard bills, or if you don't see your bill type.

Basic Bill
I have a budget bill.

Choose this bill if you're currently enrolled in our Budget Plan program. 

Budget Plan Bill
I have an agreement bill.

Choose this bill if you currently have a payment agreement in place. 

 

Agreement Bill
I have an energy supplier.

Choose this bill if you currently have a preferred energy supplier set up with National Grid.

Energy Supplier Bill
Bill Related FAQs

Common questions and answers to your real-life calls, as well as explanations of gas and electric terms.

Billing FAQs