National Grid SMS & Outbound Call Terms & Conditions

When you select to receive text notifications, National Grid has your permission to message you on the number you have specified as your mobile phone. You expressly consent to allow us to use text messaging to contact you.

When you select to receive outbound call notifications, National Grid has your permission to call you on the number you have specified as your mobile phone. You expressly consent to allow us to use pre-recorded calls or auto-dialed calls to contact you.

There is no additional charge for sending or receiving SMS or voice messages. However, message & data rates may apply. Check with your carrier for the details on your plan.  Message frequency will vary per customer.

Compatible carriers include: AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular, Cellular One, MetroPCS, ACS/Alaska, Bluegrass Cellular, Cellular One of East Central Illinois, Centennial Wireless, Cox Communications, EKN/Appalachian Wireless, GCI, Illinois Valley Cellular, Immix/Keystone Wireless, Inland Cellular, Nex-Tech Wireless, Rural Cellular Corporation, Thumb Cellular, United Wireless, West Central (WCC), Cellcom, Cellsouth, Cricket, Cincinnati Bell and Virgin Mobile.

T-Mobile® is not liable for delayed or undelivered messages.