WALTHAM, MA – With colder weather on the horizon, National Grid is encouraging customers to be proactive in their fall preparations by taking advantage of energy efficiency programs, rebates, tips, and a range of other services and solutions. The Company will host a series of local Customer Assistance Events to provide on-site help accessing a variety of programs.

“As fall rolls in, we want to encourage customers to be proactive and explore their options to save money and use less energy,” said Bill Malee, Chief Customer Officer, National Grid. “Customers have the power to enact meaningful change on their monthly energy bills, and through our variety of programs we are confident there is something for everyone.”

National Grid is hosting a series of Customer Assistance Events to provide customers with options to manage their energy bills and ways to save money. Attendees can meet with assistance program experts and learn about available resources, all under one roof:

• Wednesday, October 23 - 1:00pm-5:00pm, Fall River Library - Meeting Room, 105 N. Main St., Fall River, MA 02722*
• Thursday, October 24 - 2:00pm-6:00pm, Monson Senior Center, 106 Main St., Monson, MA 01057
• Friday, October 25 - 10:00am-2:00pm, MOC Inc., 165 Mill Street 1B, Leominster, A 01453
• Monday, October 28 - 10:00am-1:00pm, Beverly Bootstraps, 35 Park St., Beverly, MA 01915
• Tuesday, November 12 - 10:00am-1:30pm, The Kennedy Senior Center, 440 East Squantum St., Quincy, MA 02171
• Thursday, November 14 - 4:00pm-7:00pm, Everett City Hall, 484 Broadway, Everett, MA 02149
• Tuesday, November 19 - 4:00pm-7:00pm, Rose Baker Senior Center, 6 Manuel F. Lewis St., Gloucester, MA 01930*
• Thursday, November 21 - 1:00pm-4:00pm, Connolly Center, 90 Chelsea St., Everett, MA 02149*
• Thursday, November 21 - 11:00am-3:00pm, Ayer Council on Aging, 18 Pond St., Ayer, MA 01432
• Tuesday, November 26 - 10:00 am-1:00 pm, Winthrop Council on Aging, 35 Harvard St., Winthrop, MA 02152
• Wednesday, December 12 - 1:00pm-5:00pm, Attleboro Library, 74 N. Main St., Attleboro, MA 02703
• Wednesday, December 12 - 9:30am-1:30pm, Harvard Council on Aging, 13 Ayer Rd., Harvard, MA 01451
• Thursday, December 12 - 4:00pm-7:00pm, Everett City Hall, 484 Broadway, Everett, MA 02149

Customers who cannot attend a local event can also visit ngrid.com/hereforyou to learn more.

Customers have access to several programs designed to help reduce energy use and lower energy costs, manage their energy bills and payments, and help them secure available energy assistance. Programs include but are not limited to:

• Discount Rates where qualifying income-eligible customers may receive a discounted rate on electric and gas service, as well as no-cost energy efficiency upgrades.
• The Massachusetts Good Neighbor Energy Fund is available to any Massachusetts resident who, because of temporary financial difficulty, cannot meet a month’s energy expense and is not eligible for state or federal energy assistance.
• Home Energy Assistance Program (HEAP) provides financial relief to eligible households to help them pay their winter heating bills, ensuring they can keep their homes safe and warm during the colder months. HEAP is a free, statewide resource that assists eligible renters and homeowners by paying a portion of their winter heating bills directly to their heating companies.
• Customers may enroll in programs such as the Budget Billing Plan, which spreads monthly payments out more evenly throughout the year to offset periods of high energy usage. 
• Through a No-Cost Home Energy Assessment, National Grid sets customers up with an energy specialist who will walk through the home, create a customized energy report, and provide no-cost energy-saving products, such as advanced power strips, low-flow showerheads, faucet aerators, and programmable thermostats for installation in a home.

Interested Massachusetts customers can call 1-866-527-SAVE (7283). More information is available at: ngrid.com/assessment.

Customers can also save at home by taking action with some simple energy-saving tips:

• Perform regular heating system maintenance. Have a professional complete an annual preseason tune-up to keep your system at peak performance.
• Change filters monthly especially during heavy use months to improve air quality and reduce energy use.
• Consider scheduling a no cost virtual Decarbonization Consultation to learn more about electrification opportunities in the home like heat pumps and heat pump water heaters.
• Add caulk or weatherstripping to seal leaks around doors and windows.
• Consider installing a programmable or smart thermostat to adjust to your habits and changing weather.

About National Grid

National Grid (NYSE: NGG) is an electricity, natural gas, and clean energy delivery company serving more than 20 million people through our networks in New York and Massachusetts. National Grid is focused on building a smarter, stronger, cleaner energy future — transforming our networks with more reliable and resilient energy solutions to meet state climate goals and reduce greenhouse gas emissions.