National Grid Reminds Customers of Ways to Manage Energy Costs

Freezing winter temperatures increase demand and could impact Rhode Islanders' gas and electric bills

PROVIDENCE, R.I. – Spring may be only a few weeks away, but there are still more cold days and nights in the forecast. National Grid is reminding its Rhode Island customers of some key energy cost management tips to help manage gas and electric bills and reduce energy use as the winter weather continues.

“In the wake of multiple snow storms and the potential for more on the way, we know the cost of energy is on our customers’ minds,” said Timothy F. Horan, president of National Grid in Rhode Island. “We want our customers to know there are options available to help make monthly energy bills more manageable, and we’re working hard to ensure Rhode Islanders have the information they need to best manage their gas and electricity consumption.”

National Grid’s energy cost management programs include:

• Billing/Payment Options – National Grid’s Budget Plan helps to spread payments out more evenly across the year. For Rhode Islanders on fixed incomes, this option is particularly helpful.
• Deferred Payment Agreement – Customers who have fallen behind on payments and cannot pay their gas or electricity bill in full may qualify to pay the past-due balance over time.
• Energy Efficiency Programs – One of the most effective ways to lower energy consumption and bills, customers are encouraged to take advantage of the many National Grid energy efficiency programs available to them, from quick energy tips to energy efficiency home audits and installments. Rhode Island customers interested in learning more about the company’s energy efficiency programs are encouraged to click here.

National Grid will continue to reach out to as many Rhode Island customers as possible through bill inserts, social media, email blasts, direct outreach and more to inform them that these energy cost management options are available.

Some customers may also qualify for emergency government or non-profit funds to cover their energy bills. For more information about these funds or National Grid programs customers should call the New England Customer Contact Center at 800-322-3223 and speak to a customer service representative.