Help with Service Reconnect
Please make an Online Payment for the payment amount due by selecting one of the payment options below.
IMPORTANT: If your service has been shutoff, please make note of your confirmation number after payment. You will need this number to schedule an appointment to reconnect your service. For further steps on reconnecting your service, click here.
Use your checking or savings account to make a payment. You must have an online profile to pay your bill online. You can register for online access and pay below. Please make note of your confirmation number after payment.
Pay your bill with a credit/debit card through Speedpay. Please make note of your confirmation number after payment.
To reconnect your service after payment:
You will need to schedule an appointment after you have made a payment. Please call the contact center at 1-888-211-1313. Hearing or speech impaired may dial 711. Please allow 15 minutes for your payment to post and have your confirmation number on hand.
Actions you can take to ensure your appointment to reconnect your service is successful:
| Please properly restrain your pets prior to the service technician’s arrival. |
| Ensure someone 18 years or older is present to lead the technician to the meter. |
| Provide access to your meter(s) |
| If applicable, check with your landlord for access to meter. |
| Please ensure your main beaker is off. You can find instructions here for how to turn off your main breaker: How to turn off main breaker. |