Contact Us
24 hours a day, every day
Gas emergencies:
Call 1-800-233-5325 or 911
Outages:
Report online or call 1-800-465-1212
View our About Your Bill section to see explanations of the terms, charges and different sections of our bills.
Need help switching between your electric and gas accounts?
Looking for a rebate?
Find the answers to common questions here.
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Get instant support with our Digital Assistant 24/7. Live Chat is available Tuesday-Friday, 1:00pm-5:00pm.
Search for a nearby payment or customer service center or send your payment by mail:
National Grid P.O.Box 371338, Pittsburgh, PA 15250-7338
Monday-Friday, 7:00am-7:00pm
1-800-233-5325
Service in English & Español.
Hearing/speech impaired customers may call 711.
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