Energy Choice
The Energy Choice Program gives both residential and business customers the power to choose their natural gas supplier. By enrolling in Energy Choice, you may be able to benefit from competition among gas suppliers.
An Energy Choice supplier sells natural gas supply at a competitive price. National Grid will still:
- transport the natural gas from the supplier to you;
- maintain our local gas distribution network;
- be available 24 hours a day to respond to gas safety emergencies as always
Enrollment in this program is absolutely free.
You may get started in the Energy Choice Program by selecting a supplier from the list on this Web site. These companies have met the qualifications set by the Massachusetts Department of Public Utilities and National Grid. Potential savings will depend on your contracted price of gas from the supplier and the amount and pattern of your gas usage. Make sure you shop around for the best price.
If you buy gas from an Energy Choice supplier, the way you are billed will depend upon which company you have chosen. Some suppliers have their charges included on your National Grid bill. Others will send you separate bills for the gas you use. In either case, you will continue to receive a bill from National Grid for delivering the gas, metering, and other services and taxes that we are required by law to collect.
As a courtesy to our customers, we have provided Massachusetts Department of Public Utilities’ list of authorized suppliers.
Frequently Asked Questions
Energy Choice suppliers are companies that sell natural gas. You may receive phone calls or receive brochures from Energy Choice suppliers offering to supply your natural gas. National Grid provides your gas delivery, no matter what company supplies your gas.
You have elected to purchase your gas from another supplier. If you choose to purchase your natural gas from an Energy Choice supplier, National Grid will continue to deliver your natural gas, maintain our local gas distribution network be available 24 hours a day to respond to emergencies as always.
You have elected to purchase your gas from another supplier. If you choose to purchase your natural gas from an Energy Choice supplier, National Grid will continue to deliver your natural gas, maintain our local gas distribution network be available 24 hours a day to respond to emergencies as always.
You were enrolled by meeting or speaking with a representative from the Energy Choice supplier. You would have had to agree verbally or in writing and provide them with your account number to have been enrolled.
The contract for the price of natural gas is between you and your ESCO. You can view National Grid rates.
Yes, however if you have made an agreement with your Energy Choice supplier, there may be exit fees by not fulfilling your contractual obligations. It is important for you to discuss your contract with your supplier prior to making a decision. If you wish to purchase your gas from National Grid, you can contact your supplier directly or contact us.
Unfortunately, we cannot answer Energy Choice supplier rate or billing program questions, please contact your supplier directly.
Please contact us.
A block can be placed on your account. This will prevent the release of information such as your gas profile, gas billing history, credit history as well as any unwanted switches to an Energy Choice supplier. If you wish to have a block placed on your account please contact us.
Energy Choice suppliers that are approved to do business in our service territory can be found on the Massachusetts Department of Public Utilities’ list of authorized suppliers.
If you have a complaint about your Energy Choice supplier, please contact the supplier directly. If you are not satisfied with your response, you have the option to contact the Massachusetts Department of Public Utilities directly at 877-866-5066 or file a complaint online.