Bill Help Questionnaire | National Grid

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Are you having trouble paying your National Grid bill or would you like to find out more about opportunities for assistance with paying your National Grid bill?

YesNo

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Are you receiving an Energy Affordability Credit on your bill?

YesNo

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Did you receive a Home Energy Assistance Program (HEAP) grant this past year?

YesNo

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Have you exhausted all the HEAP you are eligible to receive OR is HEAP closed for the season?

YesNo

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Are you a renter with past due rent?

YesNo

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Apply for Emergency Rental Assistance (ERAP) which includes a potential utility benefit at otda.ny.gov/programs/emergency-rental-assistance, or call 1-844-NY1-RENT (1-844-691-7368). For TTY (hearing impaired) services dial, 1-833-843-8829.

Have you received a grant from Care & Share?

YesNo

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Are you currently enrolled in a Deferred Payment Agreement?

YesNo

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Have you signed up for the budget plan, which gives you a predictable month-to-month bill?

YesNo

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Have you signed up for energy efficiency programs, which can make you more comfortable in your home?

YesNo

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Does your household size and income fall between one of the ranges on this chart?

www.nationalgridus.com/Long-Island-NY-Home/Grant-Programs/HEAP

YesNo

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Do you receive one of the following benefits:

• Temporary Assistance for Needy Families (TANF) (Family Assistance)
• Safety Net Assistance – Public Assistance
• Supplemental Security Income (SSI)
• Medicaid
• Supplemental Nutrition Assistance Program (SNAP) (Food Stamps)
• Veteran’s Disability Pension
• Veteran’s Surviving Spouse Pension
• Child Health Plus
• Federal Public Housing Assistance (FPHA)
• Bureau of Indian Affairs (BIA) General Assistance
• Tribally- Administered Temporary Assistance for Needy Families (TTANF)
• Tribal Head Start
• Food Distribution Program on Native American Reservations (FDPIR)

YesNo

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Sign up for the EAP by calling 1-718-403-2216.

Are you currently enrolled in a Deferred Payment Agreement?

YesNo

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Have you signed up for energy efficiency programs, which can make you more comfortable in your home?

YesNo

* indicates required fields

Have you received a grant from Care & Share?

YesNo

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Have you signed up for energy efficiency programs, which can make you more comfortable in your home?

YesNo

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Have you defaulted off your Deferred Payment Agreement, with no further Deferred Payment Agreement options and have received a disconnect notice?

YesNo

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You may be eligible for a Deferred Payment Agreement. Visit www.nationalgridus.com/Long-Island-NY-Home/Bill-Help/More-Time-to-Pay or call 1-800-930-5003 Mon–Fri, 8am–8pm for more information.

Have you signed up for energy efficiency programs, which can make you more comfortable in your home?

YesNo

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Contact your local DSS/HRA office to see if you are eligible for a One-Shot payment. otda.ny.gov/programs/heap/contacts/

Have you signed up for energy efficiency programs, which can make you more comfortable in your home?

YesNo

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Apply for a Project Warmth grant at www.heartshare.org/our-programs/energy-assistance-and-community-development/ or by calling 211 or 1-888-774-7633.

Are you currently enrolled in a Deferred Payment Agreement?

YesNo

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Do you live in single family home or 2-4 unit building?

YesNo

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Do you live in single family home or 2-4 unit building?

YesNo

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Does your household size and income fall between one of the ranges on this chart?

www.nationalgridus.com/Long-Island-NY-Home/Grant-Programs/HEAP

YesNo

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Apply for HEAP benefits such as Regular HEAP, Emergency HEAP, Regular Arrears Supplement Benefit and others at otda.ny.gov/programs/heap/

Are you currently enrolled in a Deferred Payment Agreement?

YesNo

* indicates required fields

Have you signed up for energy efficiency programs, which can make you more comfortable in your home?

YesNo

* indicates required fields

Do you live in single family home or 2-4 unit building?

YesNo

* indicates required fields

Have you defaulted off your Deferred Payment Agreement, with no further Deferred Payment Agreement options and have received a disconnect notice?

YesNo

* indicates required fields

Are you currently enrolled in a Deferred Payment Agreement?

YesNo

* indicates required fields

Have you signed up for energy efficiency programs, which can make you more comfortable in your home?

YesNo

* indicates required fields

Do you live in single family home or 2-4 unit building?

YesNo

* indicates required fields

Have you defaulted off your Deferred Payment Agreement, with no further Deferred Payment Agreement options and have received a disconnect notice?

YesNo

* indicates required fields

Contact your local DSS/HRA office to see if you are eligible for a One-Shot payment. otda.ny.gov/programs/heap/contacts/

Have you signed up for energy efficiency programs, which can make you more comfortable in your home?

YesNo

* indicates required fields

Do you live in single family home or 2-4 unit building?

YesNo

* indicates required fields

You may be eligible for a Deferred Payment Agreement. Visit www.nationalgridus.com/Long-Island-NY-Home/Bill-Help/More-Time-to-Pay or call 1-800-930-5003 Mon–Fri, 8am–8pm for more information.

Have you signed up for energy efficiency programs, which can make you more comfortable in your home?

YesNo

* indicates required fields

Do you live in single family home or 2-4 unit building?

YesNo

Thank you! You are taking full advantage of our energy programs!

For information about additional NYS services please visit findservices.ny.gov/app/survey

To purchase additional energy efficiency products please visit liny.home.marketplace.nationalgridus.com

You can apply for the below programs:

Home Energy Affordability Team (HEAT) Income-Eligible

Weatherization Assistance Program (WAP)

Resources for Working Families | OTDA (ny.gov)

Sign up for the budget plan by visiting www.nationalgridus.com/Long-Island-NY-Home/Bill-Help/Budget-Billing or calling 1-800-930-5003 Mon–Fri, 8am–8pm.

For information about additional NYS services please visit findservices.ny.gov/app/survey

To purchase additional energy efficiency products please visit liny.home.marketplace.nationalgridus.com/

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