Safety & Reliability
Gas Emergency: call 1-800-490-0045 or 911.
Although we can’t predict the weather, we can prepare for it. Keep safe before, during, and after the worst weather-related events.
Learn to recognize and react to dangerous conditions and prevent accidents before they occur.
If you plan to plant a tree, install a fence or other outdoor improvements, call before you dig to make sure you steer clear of hazards. Call 811 at least two days prior to excavation activities.
We never demand payment through a prepaid debit card. Every National Grid employee carries a photo ID card, and all our contractors are also required to carry ID.